FAQs & Support
Have questions on our solutions? Here are answers to some frequently asked questions:

Support

How can we help?

Please email us and one of our Customer Success Specialists will reach out to you soon. If you have any specific questions, feel free to refer to the FAQs below.

Sagitta Customers
Quickscreen and All Other Solutions

Sagitta FAQ

General Sagitta Questions

Sagitta defers to the clinician completely. Sagitta offers decision-support for sepsis, using evidence-based, cutting-edge guidelines to help your clinicians apply their judgement in a rapid and efficient manner.

Sagitta defers to the clinician and clinical judgment. Sagitta is also completely customizable; if a patient is deemed as non-septic based on chronic changes, those changes can be edited to have Sagitta screen based on other changes or set the threshold for those anomalies at a different tolerance.

Yes, all vital signs and labs are imported from the EMR to prevent duplication of work for the provider. This ensures a rapid screening process that is easy-to-use and efficient.

Sagitta only requires clinical input from bedside providers to increase specificity of sepsis screening.

No. Sagitta is designed to prevent the decompensation of patients with sepsis. Patients with undiagnosed sepsis decompensate rapidly and require multiple nurses and advanced level providers for stabilization. This takes more time and personnel than screening the patient for sepsis.

Sagitta integrates directly into the usual bedside assessment of every patient without adding “one more thing to do.” Sagitta is designed to save time in coordinating care and decrease the burden of patient assessment while accomplishing the goal of accurate, rapid sepsis screening.

Sagitta was developed out of the need for tertiary, acute-care patients at the largest medical centers, and, at the heart of its design, takes into consideration common problems such as alert fatigue, high false-positive rates, and particularly unique population requirements. Screening parameters, thresholds, and their usage are customizable for a hospital, groups of hospitals, and even for individual patients. Screening parameters and thresholds are automatically adjusted for known conditions like ESLD and ESRD.

Sagitta is created by doctors and clinicians. Its role is to fit directly into the normal workflow of practitioners. There is no need for additional rounding, additional sign-outs, or even a change in the assessment of the patient. No additional care plans are needed. Sagitta can push documents to your EMR. This data can be placed in the patient’s medical record, just like a CT scan report or EKG report would be documented.

Sagitta Workflow & Screening Questions

You will be prompted to complete the checklist, which includes notifying the attending MD or PA and confirming if the patient is on antibiotics. Once this is submitted and recorded in Sagitta, you will follow the sepsis protocol at your site depending on the clinical decisions made by the MD or PA.
Sagitta defers to the clinician completely. Sagitta offers decision-support for sepsis, using evidence-based, cutting-edge guidelines to help your clinicians apply their judgement in a rapid and efficient manner. It is not a tool to help bring sepsis workflow into one place, and your clinical judgement is paramount.
Record the reasoning of the attending in Sagitta so it can be reviewed by the Medical Executive Committee, if needed.
You can override and remove values by clicking on the square where the value is present. This will reset the value, and you can then select the appropriate category.
Yes, if ordered and approved by an MD, you can alter the ranges for every contributing factor and/or “mute” factors that will not be considered. Once you have received the MD approval, simply click on the patient and select “modify parameters,” then make the approved changes. You then proceed to screen the patient normally, and Sagitta will show a color change on modified or muted factors.
Yes, unless otherwise specified and approved by the attending MD or PA. If a patient is muted, you do not need to screen them for the specified timeframe.
Best practices dictate you should use Sagitta towards the beginning of your shift as part of your patient assessment.
You can re-screen a patient as many times as you deem clinically necessary. Best practices dictate you would re-screen a patient if you see acute changes, including new altered mental status, new elevated white count, etc.
Think about handoff to the next nurse. For example, if your patient had a fever, but it resolved with Tylenol, you would still want to report this information at handoff. If your patient is not currently febrile but had been, best practices dictate you should select “high temperature” in Sagitta as part of the patient screening.

Quickscreen FAQ

General QuickscreEn Questions

If you have entered incorrect information in your initial screening, please redo it with the correct information. Once you have completed it, notify your supervisor or administrator that you have submitted it multiple times to alert them to the incorrect screening.
The Private Health Information (PHI) is stored in Microsoft Azure Cloud, which is their top tier system. The data is stored in a HIPAA compliant manner within the cloud network.
Luminare does NOT sell any data that is collected through the Quickscreen system.
Getting a RED screening result DOES NOT mean you have COVID-19. The RED screening result means that you are showing symptoms or signs that are associated with COVID-19, which puts you at high-risk for infection. To confirm that you do have COVID-19, please consult with your personal physician who will verify if you are infected.
Getting a GREEN screening result DOES NOT mean you do not have COVID-19. A GREEN screening result means that you are showing no sign or symptoms associated with COVID-19. To confirm that you do not have COVID-19, please meet with your personal physician who will verify that you are not infected.
  • GREEN — you show no signs or symptoms associated with COVID-19.
  • YELLOW (if applicable) — you show possible signs or symptoms associated with COVID-19 that might later turn into an infection.
  • RED — you show signs or symptoms that put you at high risk for COVID-19.
  • Please enter the information on the screen based on your current status and symptoms. Only enter symptoms if they are new or out of the ordinary within the last 14 days.
Only a select number of people who are part of your organization’s administrative team can see your results. They have access to ensure the proper steps are taken if you or your family are at high risk for COVID-19.

Please contact your supervisor or administrator if you are having trouble with the system. If not, please contact supportQS@luminaremed.com for further assistance.

You are required to screen at least daily and before you enter your organization’s facilities. This may differ based on your company guidelines.