Centralized system for residents to recover from disasters
MARS by Luminare is an end-to-end Multi-Agency Response System, for managing community emergency events. MARS has a centralized public portal to register for services and a back-end workflow management solution for meeting the needs of your community in a pandemic, public emergency, or disaster.
Currently, people have a long and meandering journey after a disaster.
Disaster Strikes!
Goes on Facebook to look for help
Search for professional help
water, electric, medical, gas
Loses resources
does not have the ability to access help that is due to them
Fills out insurance claim
(if insured)
Family & friends
tear out drywall, rip out carpet
Contractor shopping
misses work, no information on status
Disaster Strikes!
Fills out insurance claim
(if insured)
Goes on Facebook to look for help
Family & friends
tear out drywall, rip out carpet
Search for professional help
water, electric, medical, gas
Contractor shopping
misses work, no information on status
Loses resources
does not have the ability to access help that is due to them
How it Works
Administrators
Administrators pre-configure their disaster response strategy, including setting up service lines, assigning responses, and tracking.
Residents
Residents self-report on the web-based platform, can track the response, and receive service as requested.
A simple process
Resident reports on what services are needed and is qualified.
Responder assigns & verifies work.
Service line serves resident.
MARS Features
HIPAA AND ADA COMPLIANT MARS meets the most stringent privacy and compliance requirements. Only critical information that is required to respond to emergencies will be shared with authorized users.
EASILY REGISTER FOR SERVICES Citizens can sign up for services needed in a pandemic, public emergency, or disaster such as debris removal, financial assistance, home repairs, housing assistance, and more.
INTEGRATE WITH EXISTING SYSTEMS MARS can be used as a stand-alone solution or in conjunction with WebEOC.
EFFECTIVE COMMUNICATION Distribute effective information and assistance to facilitate the transition to long-term recovery.
MARS Benefits
Expedite recovery time
for citizens following a pandemic, public emergency, or disaster.
A Fully Automated system
to help share critical data for agencies across multiple resources.
Protect & Help
residents with recovery, with a user-friendly platform.